Employee Dispute Resolution: Mediation Through Peer Review
Audio - High-quality, interactive eLearning course
This course is well written and looks great.
Step by step approach, highly interactive and fully participative sessions. Pre and Post Assessment, exercises, quizzes during each session.
Also available:
Self-Paced eLearning
Course Description
Trainers who regularly teach conflict resolution or meditation will immediately recognize the value in the materials included in this introductory course.
Employees looking to develop a formalized procedure where they can comfortably ask important questions and challenge old ways of thinking will find great value in Employee Dispute Resolution.
Participants will learn: employee dispute resolution; meditation skills; what an effective peer review consists of; how to select a facilitator or panel, and what responsibilities are allocated to each; sophisticated communication skills, including questioning and probing techniques; and the valuable particulars of the hearing process, from inception to decision.